10 Questions to Ask a Roofer Before Hiring Them
Colin Frampton • June 9, 2025

What 10 Questions Should You Ask a Roofer Before Hiring Them?

 

When it comes to roofing repairs or replacements, finding the right contractor is essential. Whether you're considering fibreglass flat roofing with a long-lasting guarantee or standard roof repairs, asking the right questions can help you gauge the reliability and expertise of your chosen roofer. Here are ten important questions to consider:

 

1. Are you licensed and insured?

Before anything else, ensure that your roofer holds the proper licensing and insurance. This protects you from liability and ensures that the contractor has met the legal requirements to undertake roofing jobs.

2. How long have you been in business?

Experience matters greatly in the roofing industry. A company with a proven track record is more likely to provide quality workmanship and reliable service.

3. Can you provide references?

It's always helpful to hear from previous clients. Ask for references and take the time to follow up on their experiences with the contractor.

4. What types of roofing materials do you recommend?

Different roofing materials serve different purposes. A knowledgeable roofer should be able to recommend the right materials based on your specific roofing needs, including options like fibreglass flat roofing.

5. Will you provide a written estimate?

A detailed written estimate should outline the costs involved, materials to be used, and the projected timeline for the project. This documentation can help avoid misunderstandings later on.

6. Do you offer a warranty?

Make sure to inquire about the warranties offered on both materials and workmanship. For example, we offer a 25-year guarantee on our fibreglass flat roofing solutions, backed by Lloyds of London.

7. What steps will you take to protect my property?

Find out how the roofer will minimise disruption and protect your home during the roofing project. This includes safeguarding your landscaping and ensuring job site safety.

8. What is the expected timeline for the project?

Understanding how long the roofing job is expected to take can help you plan accordingly. Make sure to discuss any potential delays that could impact the timeline.

9. How do you handle unexpected issues?

Unexpected problems can arise during a roofing project. Ask the contractor how they deal with such issues, including communication and additional costs.

10. Will you provide ongoing maintenance recommendations?

Great roofers won't just install or repair your roof; they'll also provide advice on ongoing maintenance to ensure longevity and address potential issues before they become serious problems.

 

By asking these questions, you can feel more confident in your choice of roofing contractor. At Frampton Roofing, we pride ourselves on transparency and customer satisfaction. If you're considering a new flat roof or need repairs, don’t hesitate to get in touch!

 

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